Shipping

Orders are processed on business days. You'll receive a confirmation email when you complete your purchase and a second email with the tracking code once the package is handed to the carrier.

Costs are calculated automatically at checkout based on your destination and the chosen delivery method. The final amount is always shown before payment.

All shipments are tracked. You can follow your package's status via the link in your shipping confirmation email.

If your package shows as delivered but you haven't received it, or if it arrives damaged, contact us within 48 hours at assistenza@fruvia.it with photos and your order number: we'll open a claim with the carrier right away.